Online Booking: Adding a "Guest" to Your Client Account

At Salon San Carlos we love taking care of the whole family and we understand the stress of managing everyone’s schedules. Whether you are a family of two or twenty, we aim to make appointment management easier with the option to add guests to your online booking account. This keeps everyone’s appointments in one place and with one direct contact. In this article we will cover the process of adding a guest to your account for online booking with step by step instructions. We will also address common questions about the process and guest account management.

Common Questions

Why is adding a guest to your account beneficial?
We recommend clients add their family members to their account as a “Guest” if you schedule/manage their appointments and prefer to receive all contact for their appointments. That way you never have to worry about them missing an appointment. As the host, you will be able to book appointments, reschedule/cancel appointments, review appointment history, and check out for your guests all from your account.
 
Who can you add to your account?
You can add as many guests to your account as you would like, such as, your kids/grandkids, partner/spouse, parents/grandparents, friends, etc.
 
Can you remove guests from your account?
Yes, you can have guests removed from your account. We understand that life is ever evolving and there are sometimes you no longer need to manage appointments for others. If you would like a guest removed from your account, you can call or text the salon and ask one of our Guest Experience Experts to remove any guest. Simply let them know the name of the guest you would like removed and they will split the accounts. We just ask that you inform the individual of the change so there is no confusion on future visits.
 
How do you add a guest to your account?
You can add a guest to your account by calling the salon and one of our Guest Experience Experts will assist you. You can also add a guest online by signing in to your account and following the instructions below. If you have been to the salon before, but you have never signed into your online account. Check out our article explaining “How to Set up your Password”. If you have never booked an appointment with us before you will need to create a new account by selecting “Register” on the login page. After your account has been created, you can add your guest by following the instructions below.
 
Step-by-Step Instructions
1. Visit ssc.aurasalonware.com/login and select “Sign In”

2. Select any of the three booking buttons.

3. Select “Guest”

Your name will currently be displayed.

4. Your name and all current guests will be displayed.

Select “Add A New Guest” if you don’t see one has already been created for the individual you want to book for.

5.  Fill in your new guest’s information, add a picture, and select “Add Guest to My Account”

6. Now you are ready to book an appointment for your new guest.

We hope you found this article helpful in understanding more about how to add a guest to your account as well as answering any questions you may have. If you have any additional questions or need assistance please call the salon at 850-437-0007 and one of our Guest Experience Experts will be happy to help you.

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